Privacy Policy

1. Information We Collect

We collect information you provide directly and information automatically collected through your use of the Service.

1.1 Account Information

When you register for Fundaloop, we may collect:

• Name
• Email address
• Phone number (optional)
• Login credentials
• Authentication identifiers from third-party login providers

1.2 Profile Information

You may optionally provide:

• Profile photo
• Display name
• Group participation information

1.3 Group and Contribution Data

Because Fundaloop operates group-based financial coordination systems, we collect information related to group participation including:

• Group membership
• Contribution amounts
• Contribution schedules
• Payout order
• Payment history
• Group activity records

1.4 Payment Information

Fundaloop does not process payments. All contributions and payouts are handled directly between group members and admins (cash, GCash, bank transfer). The platform records transaction confirmations only.

Fundaloop does not collect or store any payment card or banking information.

1.5 Device and Usage Data

We may automatically collect technical information such as:

• Device type
• Operating system
• Application version
• IP address
• Log data
• Diagnostic information
• Usage activity within the Service

This information helps us improve system performance and reliability.

1.6 Third-Party Login Information

If you use login services such as Google or Apple, we may receive:

• Your name
• Email address
• Account identifier
• Profile image (if provided)

This data is used only to authenticate and create your account.

2. How We Use Information

We use the collected information to:

• Create and manage user accounts
• Enable participation in savings groups
• Process contributions and payouts
• Send account notifications and service updates
• Improve functionality and user experience
• Detect and prevent fraud or abuse
• Comply with legal and regulatory obligations

3. How We Share Information

We do not sell personal information to third parties.

Information may be shared in the following situations.

3.1 Service Providers

We may share information with trusted providers that support the operation of the Service, including:

• Cloud hosting providers
• Authentication providers
• Advertising services
• Analytics tools

These providers only process data on our behalf.

3.2 Legal Requirements

We may disclose information if required to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Enforce our policies
• Protect user safety and platform integrity

3.3 Business Transfers

If Fundaloop is involved in a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

4. Data Retention

We retain personal information only as long as necessary to:

• Provide the Service
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes

Certain financial records may be retained longer to comply with regulatory requirements.

5. Data Security

We use reasonable security measures designed to protect user data, including:

• Encrypted connections (HTTPS)
• Secure authentication systems
• Restricted internal access controls

However, no system can guarantee complete security.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate information
• Request for deletion of your data
• Restriction or objection to certain processing

Requests can be submitted using the contact information provided below.

7. Account and Data Deletion

Users may request deletion of their account and personal data by:

• Using in-app account deletion tools (if available), or
• Contacting support at the email address below.

After verification, we will delete or anonymize personal information unless retention is required by law.

8. Children’s Privacy

Fundaloop is not intended for children under the age of 13 or the minimum legal age in your jurisdiction.

We do not knowingly collect personal information from children.

9. Third-Party Services

The Service may integrate with third-party services including authentication providers and advertising networks.

These services have their own privacy policies governing how data is handled.

10. International Data Transfers

Information may be processed or stored in countries outside your country of residence.

By using the Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be reflected by updating the “Last Updated” date.

Continued use of the Service after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Fundaloop Support
Email: [email protected]
Website: https://fundaloop.reitekph.com

Data Deletion

If you would like to request deletion of your Fundaloop account and associated personal data, you may do so using one of the following methods:

Option 1 — Delete From Your Account

If you have access to your account:

1. Log into the Fundaloop application.
2. Navigate to Account Settings.
3. Select Delete Account.
4. Confirm your request.

Your account and associated personal information will be scheduled for deletion.

Option 2 — Email Request

If you cannot access your account, you may submit a deletion request by emailing: [email protected]

Please include:

• Your name
• The email address associated with your Fundaloop account
• The subject line “Data Deletion Request”

Processing Time

Deletion requests are typically processed within 7–30 days.

Some information may be retained if required for:

• Legal obligations
• Fraud prevention
• Financial record keeping

Third-Party Login Users

If you signed in using Google or Apple, deleting your Fundaloop account will remove the data associated with that login from our systems.

Contact

If you have any questions about data deletion, contact:

[email protected]